Returns & Exchanges

At Skinesa®, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange unworn merchandise within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

• 3.
  Ship the Items

  Drop off your package at any authorized carrier location, ensuring all original tags are attached and the items are in their original condition.

• 4.
  Receive Your Refund

  After our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.